How can we help with Buflay Boutique?

Step into the fitting room. Browse the rack of common questions on the right, or fill in an alteration ticket and we'll get back to you.

Alteration ticket

Tell us what needs fixing. This form does not send anything to a server; use the email link below if you prefer.

Prefer email? Write to henry.griffin38@gmail.com.

Thank you, friend.

Your ticket is pinned. Because this page has no server, nothing was transmitted: please copy your message into an email to henry.griffin38@gmail.com so it actually reaches us. The link above is pre-filled with your subject and message.

RECEIVED · FITTING ROOM 1

On the rack · common questions

Where is my data stored? Do I need an account?

No account is needed. Everything you add – stores, finds, wishlist, purchases, budgets and outfits – is saved only on your device. We never receive it. See the Privacy Policy.

I got a new phone. How do I move my diary across?

Buflay Boutique has no cloud sync, so the data moves only if your phone's own backup does. Restore your new device from a full iCloud or Android backup taken after your last Buflay entry, then open the App.

My monthly budget "remaining" figure looks wrong.
  1. Check the budget is set for the current month.
  2. Open Purchase History and confirm each purchase has the right date and amount.
  3. Wishlist items don't count until you mark them purchased.

Still off? Send a ticket with the budget, the purchases and the number you expected.

How do I log a visit to a store I already added?

Open the store, tap the visit log and add a new entry. Each visit is kept separately so you can see how often you drop by.

Can I filter finds by occasion or category?

Yes. On the finds list use the filter control to narrow by store, category or occasion, and the sort control to order by price, date or name.

I deleted something by mistake. Can you restore it?

Unfortunately not. Deletions and the full data reset happen on your device and we hold no copy. If your device backup predates the deletion, restoring that backup is the only route.

How do I wipe everything and start fresh?

Go to the App's settings and choose Reset data. This removes all stores, finds, wishlist items, purchases, budgets and outfits permanently. Uninstalling the App has the same effect.

Does the App track my shopping or show ads?

No. There are no ads, no analytics SDKs and no trackers. The App works fully offline.

Direct line Publisher: Henry Griffin · henry.griffin38@gmail.com
We usually reply within a few business days. Include your device model and OS version for bug reports.